Property Management FAQs
Q1: What services do you offer? A: We offer full property management, tenant find, inspections, rent collection, maintenance coordination, viewings access, and more — all tailored to landlords' needs.
Q2: How do you screen tenants? A: We meet each tenant personally, ask key questions about their income, background, and rental history, and use our experience to judge suitability.
Q3: What are your fees? A: We charge fixed rates per service — no percentages. Clear, upfront pricing so you know exactly what you're paying.
Q4: How often do you carry out inspections? A: Routine inspections can be arranged quarterly or more frequently depending on your preference or the tenancy type.
Q5: What happens if a tenant doesn't pay rent? A: We follow up promptly, issue formal notices if needed, and guide you through the legal process to protect your income.
Q6: Do you handle maintenance and repairs? A: Yes. We coordinate with trusted local contractors to arrange repairs quickly and efficiently — keeping your property in top shape.
Q7: Do you manage both residential and commercial properties? A: Absolutely. From HMOs and flats to industrial units and yards — we manage a wide range of property types.
Q8: Can you help with refurbishments or upgrades? A: Yes, we can oversee refurb works, get quotes, and manage contractors on your behalf to improve property value or compliance.
Q9: Do you offer emergency support? A: Yes, for managed properties we can handle urgent issues through our network of 24/7 contractors.
Q10: How do I get started? A: Just contact us to discuss your property. We’ll talk you through the next steps and tailor a service package to suit your needs.
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